Disability Discrimination Policy
For Paul M. Caffrey Speaking & Training (Prepared Selling)
Overview
This document sets out the policy of Paul M. Caffrey Speaking & Training regarding disability discrimination and accessibility for delegates, clients, contractors, and anyone who interacts with our business.
The purpose of this policy is to ensure all speaking engagements, workshops, and training activities are delivered in a manner that respects the rights, access needs, and dignity of people with disabilities.
Policy Statement
Paul M. Caffrey Speaking & Training is committed to ensuring that no person receives less favourable treatment or is disadvantaged because of disability. We will take reasonable steps to make our services accessible and to provide adjustments where possible to support participation in our learning activities.
Our commitment applies to:
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CPD accredited speaking engagements
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Training workshops and masterclasses
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Online events, digital learning, and resources
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Communication materials, slides, and workbooks
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Sales consultations and coaching sessions
This policy will be accessible on our website and shared with third-party suppliers, contractors, and creative partners involved in content development.
Objectives
We aim to:
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Promote equal access for disabled delegates across all learning activities
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Provide reasonable adjustments where needed to support participation
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Ensure digital content is accessible, clear, and inclusive
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Communicate accessibility needs to venues and event partners where applicable
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Listen to and act on feedback from disabled participants to continuously improve
How Paul M. Caffrey Speaking & Training will uphold these objectives
To achieve these aims, we will:
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Encourage delegates to inform us of accessibility needs before an event
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Use clear, readable fonts and visual contrasts in slides and digital content
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Provide training materials in accessible digital formats (PDF, PowerPoint, etc.)
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Allow rest breaks, slower pacing, or alternative learning styles where appropriate
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Work with venues to identify wheelchair access, seating options, and navigation
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Treat disability-related information confidentially and respectfully
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Communicate any changes to events clearly and in advance
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Brief photographers, videographers, and creative suppliers on accessibility expectations
Creative partners โ including slide designers, graphic designers, workbook creators, videographers, and copywriters โ will receive this policy to ensure their work does not exclude or disadvantage disabled learners.
Relevant Law & Guidance
This policy reflects good practice and is guided by:
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UK Equality Act 2010
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Disability Discrimination Act principles
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CPD Standards Office guidance for accredited providers
Non-UK venues hosting speaking engagements may have different requirements. Where feasible, we will review accessibility standards and request inclusive arrangements from event organisers.
Reporting & Feedback
If any delegate or client has a concern relating to disability access or discrimination, they may contact:
๐งย [email protected]
๐ www.paulcaffrey.com
Concerns will be treated confidentially and responded to within 7 days. Where adjustments or improvements are required, we will take action promptly.
Communication & Review
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This policy will be available on our website
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It will be reviewed annually or sooner if legislation or CPD Standards Office requirements change
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Contractors, suppliers, and third-party partners will be given access to this policy and are expected to uphold it
Date Reviewed
Decemberย 2025
